Dashboard redesign

HoneIt Interview Software

 

Background

HoneIt is a company that makes interview software for recruiters, hiring managers, and candidates.

Designing for the right problem

HoneIt initially asked us to design a new feature for their interview software, but through interviews and usability testing, we found that the dashboard was a high area of user frustration. It was important to make sure that the core platform was usable before adding on more features.

My role

User experience designer, information architect, and system designer on a team of 3 students at General Assembly's User Experience Design Immersive.

Timeline

2 weeks

 

The Process

Research & identifying objectives

  • Stakeholder interviews
  • Candidate, recruiter, and hiring manager interviews
  • Usability Testing
  • Affinity Map
  • Content Audit
  • Competitive & Comparative Analysis
  • Journey Map
  • Personas
 

Ideation & Sketching

  • User Flows
  • Sketches
  • Paper Prototypes
 

Creating Communication Tools

  • Journey Map: Post-Redesign
  • Status Chart & Diagram
  • Wireframes
 

The solution

1. Focus on primary Functionality

2. Create a frictionless experience.

  • Improved Findability: Help recruiters find what they want without thinking about it.
    • Only 2 items are in the top navigation.  This will create an easy-to-learn and memorable mental model for recruiters.
    • Cross-linked pages - Throughout every page, there are crosslinks to other relevant pages to provide access to appropriate information at relevant points in the experience.
  • Streamlined Flows: Support recruiters accomplish primary goals efficiently.
  • Simplified Interfaces: Only display relevant options for furthering the recruiters' goals.
    • Dashboard Actions provide the recruiter with appropriate actions that are relevant specifically to the current status of each interview.
    • This also allows the recruiter to see at a glance which interviews require action.

 

3. Design for the candidate too.

While the candidate is not the primary user of this software, the candidate is a vital component of the interview. It is important to design for them, too.